Philadelphia Water Department Extends COVID-19 Shutoff Freeze Through June 1

Customers unable to pay will not lose water services through June 1, 2020. This is a 16-day extension of the original postponement period, which prevented delinquent accounts from being shut off through May 15. All late fees are also being waived.
Customers who cannot pay their bill should apply for help using the application found here: Apply for Water Bill Help.

Even if you haven't qualified for help in the past, the City’s Tiered Assistance Program (TAP) provides discounted water bills based on income. Customers can also apply for a Special Hardship discount. Special Hardship qualification is decided on a case-by-case basis and may help customers who cannot pay a water bill due to loss of employment, hospitalization, and other situations.

Note: Customers should be aware of longer processing times for customer assistance applications due to limited resources for Water Revenue Bureau staff working remotely.

Get the Latest Updates at the PWD COVID-19 Website

City of Philadelphia Resources & Information Available

Find free meals for students while schools are closed. March 14, 2020
Sarah Reyes Office of Children and Families, Philadelphia Parks & Recreation, Office of the Mayor

To ensure that students can still have nutritious meals while all schools are closed, the School District of Philadelphia, several charter schools, and the Philadelphia Housing Authority are coordinating with the City’s Office of Children and Families to provide grab-and-go meals for children and youth throughout the city.
Beginning Monday, March 23, families can pick up meals at 80 locations listed here.. Please note the new schedule and locations.
Meals are available from 9 a.m. to noon only. All children and youth are eligible, and no ID is required.

What’s open, closed, or canceled at Parks & Rec sites
Darren Fava, Philadelphia Parks & Recreation

Here’s the latest update from Philadelphia Parks & Recreation about what’s open to the public, and what’s not.

These actions are part of the City’s effort to reduce the spread of the COVID-19 novel coronavirus in Philadelphia.

Please note that the information applies through at least Friday, March 27. A precise end date has not been determined. Note that the meal distribution at Recs has been cancelled.

More details click here.

Utilities and Housing

• PECO suspends shut-offs and late fees till May 1, click here.

• PWD is suspending water service shut offs and restoring water service through May 15th, click here.

• Public Utilities Commission (PUC): PUC Prohibits Utility Terminations, Consistent with Governor’s Proclamation of Disaster Emergency Related to Covid19, click here.

• Foreclosure and Evictions suspended for 60 days, click here.

• PHA suspending evictions

Pennsylvania Workers Affected by COVID-19 May be Eligible for Unemployment and Workers’ Compensation Benefits. 03/16/2020

Harrisburg, PA – Workers in Pennsylvania who are impacted by COVID-19 may be eligible for Unemployment and Workers' Compensation benefits, Secretary of Labor & Industry (L&I) Jerry Oleksiak announced today.
Unemployment compensation claims should be submitted online for faster processing

More details here.

Using sick leave in Philadelphia, March 9, 2020
Sarah Reyes Board of Health, Department of Public Health, Mayor’s Office of Labor

Right to Sick Leave: Employers with 10 or more employees are required to provide paid sick leave, and employers with nine or fewer employees must allow unpaid leave. Infographics in English for workers and employers, and Spanish for workers and employers.
Click here to download the infographics in English and Spanish as PDF

More details click here.

Unemployment benefits in Pa. during the coronavirus pandemic: How to apply and who is eligible
Juliana Feliciano Reyes, Philadelphia Inquirer

If you’re one of the workers who has been affected by the pandemic — say, your employer had to shut down because of Mayor Kenney’s Monday order or you’re in self-quarantine and can’t work — there’s a good chance you’re eligible for unemployment benefits from the state.

More details here.

What you need to know about filing for unemployment in PA right now
Layla A. Jones, BillyPenn

You might be able to get benefits even if you’re not yet laid off. If you’re out of a job because of coronavirus-related business closures, you could get unemployment or worker’s comp pay. Apply for benefits immediately if you’re in that situation, Philly and Pennsylvania officials say. In the wake of the global COVID-19 pandemic, the state has changed requirements so more people will qualify for benefits. Details here.