The SKCP Blog
Filtering by Tag: Septa
The first major survey of the SEPTA Forward: Bus Revolution is out - and we want to hear from you. SEPTA is creating a better bus network and can't do it without your input. Plus, you'll have a chance to win one of ten $25 Visa gift cards!
SEPTA proposes renaming its city rail lines to help everyone get around
South Kensington Community Partners
Thomas Fitzgerald, Philadelphia inquirer
Only longtime users can decipher the century-old labels to navigate the system. SEPTA thinks colors and simpler signs could help. SEPTA’s rail transit network makes for a sprawling map, and it’s a mouthful to say (take a deep breath): the Market-Frankford Line, the Broad Street Line, the Norristown High Speed Line, and the 10, 11, 13, 15, 34, 36, 101 and 102 Trolleys.
Why not just call the whole Hydra-headed lot of it the Metro? The SEPTA Metro.
That’s a big opening proposal in the transit agency’s wayfinding master plan, released Tuesday, to make rail transit easier to use in the Philadelphia region. The idea: Unify under one brand a system often thought of line by line, route by route because it’s been labeled that way for a century.
The agency plans a redo of the system’s maps and signs with the aim of making wayfinding images easier to see and understand quickly. Lines will be denoted by capital letters and color badges instead of pictographs of rail vehicles over colored backgrounds. Planners propose keeping the hues historically associated with them, such as orange for the Broad Street Line, blue for the Market-Frankford Line (the El), and green for trolley routes.
“Metro” is used around the world, Powers said, and it translates well into Spanish and Chinese, the second and third most spoken languages in the Philadelphia area.
Read more here.
SEPTA is testing out a new name for its rail network: the Metro
Michaela Winberg, BillyPenn
The Metro: Each line repped by just a letter and a color. Now, the routes will be identified by just one letter and plain background color:
The Broad Street Line: B with an orange background
The Market-Frankford Line: L with a blue background (since people usually call it the El or the L)
The Center City trolleys: T with a green background
The Route 15 trolley: G with a yellow background (because the route runs along Girard Avenue)
The Norristown High Speed Line: M with a purple background (M for Montgomery lines)
The Media-Sharon Hill Line: D with a pink background (D for Delaware lines)
To kick off the two-month feedback period, SEPTA is installing examples of the new signage at seven stations. You can peep the potential rebrand at 15th Street/City Hall Station, 69th Street Station, Allegheny Station, Olney Station, the 40th Street Trolley Portal, and the Norristown High Speed Line’s Gulph Mills stop.
All the new signs will feature QR codes, directing riders to a website where they can share their thoughts. SEPTA also promises to deploy crews to stations periodically to ask for feedback in person.
More here.
SEPTA Summer 2021 Travel Survey
South Kensington Community Partners
We would like to hear from you in our Summer 2021 Travel Survey. If you’ve taken one of our Travel Surveys in the past, you'll notice some differences with the new survey, but the goal remains the same: To help us improve our service and keep our passengers and employees safe.
View here the results from the SEPTA Winter 2021 COVID-19 Travel Survey
Click here to participate.
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Webinar: SEPTA is the WAY TO GO BACK
Aug 4, 2021 12:00 PM
Tune-in to hear what SEPTA is doing to meet your safety, security, and service needs through this recovery and beyond - including cleaning protocols, mask requirements, new fare options, and schedule changes.
Speakers:
°Leslie Richards, General Manager/Chief Executive Officer
°Scott Sauer, Assistant General Manager Operations
Click here to register.
SEPTA Forward: Bus Revolution is a project that will create a more efficient, effective and accessible bus network.
South Kensington Community Partners
By creating routes that are more direct, reliable and easier to use, more riders will be able to take advantage of this important service within our community. We will be taking an in-depth look at how the needs of our riders are changing and we want to hear from you. Learn more about how you can make sure your voice is heard and be a part of our Bus Revolution. Click here to fill the survey.
Want to leave a comment or speak to the team? Email us at busnetwork@septa.org or call us at 267.291.6045
Technology is changing’: SEPTA finally giving its troubled Key card a reboot.
Darryl C. Murphy, WHYY
Read here.
IMPORTANT SURVEYS: Septa & City of Philadelphia
South Kensington Community Partners
SEPTA Winter 2021 COVID-19 Travel Survey
In 2020, we asked you whether or not you were traveling on SEPTA during the pandemic. We would like to hear from you again in our Winter 2021 COVID-19 Travel Survey. You'll notice some differences with the new survey, but the goal remains the same: To help us improve our service and keep our passengers and employees safe.
Click here to participate
As the city recovers from the devastating and racially disproportionate impact of COVID-19, Philadelphians -- now more than ever -- are looking for critical services and resources that address their needs. In order to better understand those needs and the best ways to respond to them, we need to hear from community members like you.
Please share your thoughts with our 5-minute survey.
The deadline for responses is Saturday, March 13, 2021.
Click here for more information on the Office of Community Empowerment and Opportunity.
SURVEYS: Childcare needs & Septa travel
South Kensington Community Partners
Take the PHL Childcare Reopen Survey
Reinvestment Fund, the City of Philadelphia’s Office of Children and Families, Public Health Management Corporation (PHMC), and United Way of Greater Philadelphia and Southern New Jersey are conducting a city-wide survey to understand childcare needs as people head back to work and school.
Participants who complete the survey will be entered into a daily drawing for a $100 Visa gift card.
Take the survey today
SEPTA Seeks Customer Feedback – COVID-19 Recovery Travel Survey
Throughout the COVID-19 crisis, SEPTA has taken a purposeful approach to service, driven by employee and customer safety. As travel restrictions are lifted, and more customers return to SEPTA’s buses, trains and trolleys, our return-to-service plan remains focused on those same priorities.
To help SEPTA continue to respond to the region’s changing travel needs and adjust service as ridership increases, we have developed a customer survey seeking input from our customers on a host of topics, including: pre-COVID 19 SEPTA usage, current travel needs, anticipated future travel plans, factors influencing travel decisions, and feedback on the various health and safety measures SEPTA has implemented throughout the system.
Customer feedback is critical to helping SEPTA improve its services. We welcome input from all SEPTA customers and hope you will encourage the members of your organization to take the time to complete this brief SEPTA COVID-19 Recovery Survey:
SEPTA Update
South Kensington Community Partners
Starting (today), April 1, SEPTA has implemented the following measures to fight the spread of COVID-19:
Rear-Door Boarding on Buses and Trolleys: SEPTA will implement rear-door boarding on all bus and trolley routes. All customers will be asked to board and exit from the rear doors. Front-door boarding will be reserved for riders with disabilities. Rear-door boarding is being implemented to further promote social distancing on-board vehicles. To maintain a safe distance between operators and passengers, SEPTA is suspending on-board fare payment.
Rider Limits: To ensure there is enough space on-board vehicles for customers to practice social distancing, SEPTA will limit the number of riders per-vehicle on buses, trolleys, and the Norristown High Speed Line:
Bus: Maximum 20 riders
Trolley: Maximum 25 riders
Norristown High Speed Line: Maximum 30 riders